Privacy Policy

At Velvet Aroma (www.velvetaroma.com), we recognize the importance of your privacy. It's understandable that you may be concerned with the information you provide to us or that is collected by us and how we use and disclose it.

With these concerns in mind, we've developed the Velvet Aroma Privacy Policy, outlined below. This Privacy Policy explains Velvet Aroma's privacy practices for visitors to our Web Site at Velvet Aroma (the "Web Site"), and the various ways we treat personally identifiable and other information about you and your computer, mobile or other device when you access, visit and/or use the Web Site. This Privacy Policy does not cover information collected elsewhere, including, without limitation, offline and on sites, applications, destinations or services linked to from the Web Site.

By using our Web Site, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Velvet Aroma User Agreement. We reserve the right to change this Privacy Policy at any time. If we make any material changes to our Privacy Policy, we will post a new policy on the Web Site and update the "last updated" date set forth above. Therefore, we encourage you to check our Privacy Policy whenever you visit the Web Site to see if it has been updated since your last visit. If you have any questions about our Privacy Policy, you can contact us at support@velvetaroma.com.

1. The Type of Information the Web Site Collects

1.1. Personal Information Provided by You

The Web Site generally collects personally identifiable information with your specific knowledge and consent. For instance, when you register for and/or set up an account/profile to access, visit and/or use the Web Site, you are required to choose a password and/or User ID and to provide your email address. To complete your profile, you may provide other personally identifiable information. To upgrade your account, you may provide credit card or other payment information. Other information may also be requested from time to time. All such information shall be referred to in this Privacy Policy as your "Registration Information".

1.2. Personal Information Collected Automatically

Our servers may also automatically collect information about you, your online behavior and your computer, mobile or other device. The information collected may include, without limitation, the make, model, settings, specifications (e.g., CPU speed, connection speed, browser type, operating system, device identifier) and geographic location of you and/or your computer, mobile or other device, as well as date/time stamp, IP address, pages visited, time of visits, content viewed, ads viewed, the site(s), application(s), destination(s), and/or service(s) you arrived from, and other clickstream data.

1.3. Personal Information Provided by Third Parties

If you choose to access, visit and/or use any third party social networking service(s) that may be integrated with the Web Site, we may receive personally identifiable information and other information about you and your computer, mobile or other device that you have made available to those services, including information about your contacts on those services. For example, some social networking services may allow you to push content from our Web Site to your contacts or to pull information about your contacts so you can connect with them on or through our Web Site. Some social networking services may also facilitate your registration for our Web Site or enhance or personalize your experience on our Web Site. Your decision to use a social networking service in connection with our Web Site is voluntary. However, you should make sure you are comfortable with the information your third party social networking services may make available to our Web Site by visiting those services' privacy policies and/or modifying your privacy settings directly with those services. We reserve the right to treat all personally identifiable and other information about you and your computer, mobile or other device that we receive through third-party social networking services in the same way we treat any of your Registration Information pursuant to this Privacy Policy or any other provisions of the Agreement.

2. How the Web Site Uses Information About You

2.1. Communication

As a Velvet Aroma member, you will receive our transactional business communications (e.g. e-mail address confirmation, administrative messages, etc.) at your e-mail address or street address. In addition you might be automatically enrolled in one or more of our e-mail subscription programs. While we reserve the right to send you our transactional business communications without offering you the opportunity to opt-out of receiving them, we do provide you with the opportunity to select whether or not you wish to continue to receive our subscription-based e-mails. You will also be given the opportunity to select whether to receive promotional offerings, such as renewal notifications and new product offerings.

2.2. E-mail and Newsletters

When you create an account/profile, we ask for personal information such as your name and e-mail address. This personal information is used by us to provide you with our newsletter and other materials that we may periodically provide you to complement your use of the Web Site. You may opt-out of our provision of such materials by following the instructions in the newsletter or other materials.

2.3. E-mail-A-Friend

When you elect to use our referral service for e-mailing a recipe or other content to a friend, we ask you for your friend's name and e-mail address. Velvet Aroma will automatically send your friend a one-time e-mail on your behalf which contains the recipe or other content, and which invites your friend to visit the Web Site. Velvet Aroma uses your friend's name and e-mail address only to send this one-time e-mail, and does not store this information. If your friend does not wish to receive "e-mail-a-friend" messages to be sent on your behalf, he or she must contact you directly. Velvet Aroma users may not use our referral service to send unwanted spam to others.

2.4. Invite-A-Friend

If you elect to use any of our referral services for informing a friend about our Site or any portion thereof, you will be asked to provide your friend's name and e-mail address. We will then automatically send the friend a one-time e-mail (usually including your name and email address) inviting them to visit the Site. We ask for this information for the sole purpose of sending this one-time e-mail and tracking the success of our referral program.

2.5. Public Forums

We may offer chat rooms, message boards, bulletin boards, blogs or similar public forums where you and other users of our Website can communicate. The protections described in this Privacy Policy do not apply when you provide information (including personal information) in connection with your use of these public forums. We may use personally identifiable and non-personal information about you to identify you with a posting in a public forum. Any information you share in a public forum is public information and may be seen or collected by anyone, including third parties that do not adhere to our Privacy Policy. We are not responsible for events arising from the distribution of any information you choose to publicly post or share through our Web Site.

2.6. Contests, Promotions, Offers, and Surveys

From time to time our Web Site requests personal information from users via contests, promotions, offers and surveys. Participation in these contests, promotions, offers, and surveys is completely voluntary and you therefore may choose whether to disclose personal information in connection with these activities. Personal Information requested in these activities might include contact information (e.g., your name and shipping address) and demographic information (e.g., your zip code or age level). We use this information to notify you if you've won and to award prizes. We use information we collect in surveys for internal purposes, such as to ascertain the use of this Web Site and improve its usefulness to you. We might also provide third parties with this information, and might combine it with some or all of your registration information. Third parties might use the information we provide them to contact you regarding products or services of interest to you. These disclosures are discussed in greater detail below in the "Disclosure of Personal Information" section. When we provide information collected during a contest, promotion, offer, or survey on the Web Site to third parties, we always disclose this to you at the time of collection.

2.7. Customer Service

We collect personal information when you submit comments, questions or suggestions to our customer service department. We use the information you provide to respond to your submission and use the ideas to make site improvements.

2.8. Person Information Provided to Third Parties

From time to time we may allow access to our database by third parties that provide us with services, such as technical maintenance, market research, community and forums management and other services, but only for the purpose of and to the extent necessary to provide those services. If you choose to purchase merchandise, products and/or services, including, without limitation, Content, on or through features on the Web Site, we may forward your information to third parties for services such as credit card or other payment processing, order fulfillment, credit pre-authorization and address verification. There are also times when you provide information about yourself to us in areas of the Web Site that may be managed or participated in by third parties. In such cases, the information may be used by us and by such third party(ies), each pursuant to its own policies. We may also provide your information to our advertisers, so that they can serve ads to you that meet your needs or match your interests. While we may seek to require such third parties to follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of third parties. Velvet Aroma also allows access to publicly viewed site information by third-party search engine "crawlers" (such as Google). Velvet Aroma blocks access by these engines to personal information beyond the publicly viewed information you agreed to upon registering for the site, and as indicated in this Agreement.

2.9. Legal Compliance

We may also provide access to our database in order to cooperate with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, as well as private parties, including, for example, in response to subpoenas, search warrants, court orders or other legal process.

2.10. Business Purpose and Involuntary Transfers

Information about our users, including personal information, might be disclosed and/or transferred as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of the company.

2.11. Other Lawful Purposes

We may use your personal information as necessary or desirable for the administration of the Web Site, including, to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; or to protect our users from fraudulent, abusive, or unlawful use of our Web Site; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of personal information without delay. In addition, we reserve the right to use the information we collect about your computer, mobile or other device (including its geographic location), which may at times be able to identify you, for any lawful business purpose, including, without limitation, to help diagnose problems with our servers, to gather broad demographic information, analyze trends, track users' movements around the Web Site and to otherwise administer the Web Site. Geographic location information about you and/or your computer, mobile or other device may specifically be used to show you content and sponsored messaging based on geographic location. We may also use, transfer, sell and share aggregated, anonymous data about our users as a group for any lawful business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients and customers.

3. Local Device Storage and other Tracking Technologies

3.1. Cookies

Cookies: We use "cookie" technology on our Web Site. We might place one or more cookies in the browser file of your computer. Although such cookies do not contain any personally identifying information about you, we might link this information to personal information about you. If we do, we will treat it as personal information under this Privacy Policy. We use cookies to provide functional information about your browser, which is recorded in the Web Site's logs and which allows us to provide a better experience on the Web Site. We also use cookies to gather broad demographic information and general usage patterns about you and other users of our Web Site. In the course of placing advertisements on this Web Site, our third-party advertisers may place or recognize a unique cookie on your browser. We use cookies to enhance and personalize your experience on the Web Site, including helping authenticate you when you use the Web Site, remembering your preferences and registration information and customizing the content, and advertisements provide tot you join the Web Site. For example, storing a cookie on your computer allows you to log in without typing the registered e-mail address or registration number and password. We also use cookies to deliver information and fresh content specific to your interests. If you do not want these cookies stored on your computer you can reject cookies by modifying your browser settings accordingly (each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences). However, if you choose to reject cookies, you might not be able to access products and services we offer which require you to "login" or "sign in".

3.2. Web Beacons

Web Beacons: We use, and permit third parties to use, "Web beacons" (also known as Internet tags, pixel tags, single-pixel GIFs, clear GIFs, invisible GIFs, 1-by-1 GIFs, and Web bugs) (collectively with cookies, "Tracking Technologies") on our Web Site and in our e-mail newsletters, to monitor the effectiveness of advertising and for other lawful purposes. These Web beacons do not collect personally identifying information about you on our Web Site.

3.3. Log Files

We track log files on the Web Site (i.e., we log your computer's IP address into our log files when you visit a page on the Web Site) and use them to analyze trends, administer the Web Site, track your movements on the Web Site, and gather broad demographic information for aggregate use. We might link some or all of this information to personally identifiable information that is stored on a cookie in your computer. We only use information gathered from these activities for our internal marketing and operational purposes.

Our advertising service vendors and other third parties may also use Tracking Technologies to serve you advertisements tailored to interests you have shown by browsing on the Web Site and other sites, applications, destinations and services you have visited, and to determine whether you have seen a particular advertisement before to avoid sending you duplicate advertisements, and for other lawful business purposes. In doing so, these third parties may collect non-personally identifiable data, including, for example, the make, model, settings, specifications (e.g., CPU speed, connection speed, browser type, operating system, device identifier) and geographic location of your computer, mobile or other device, as well as date/time stamp, IP address, pages visited, time of visits, content viewed, ads viewed, the site(s), application(s), destination(s), and/or service(s) you arrived from and other clickstream data. The use of Tracking Technologies by third parties is subject to their own privacy policies, not this Privacy Policy, and we have no responsibility or liability in connection therewith. If you do not want the services that Tracking Technologies provide, you may be able to opt-out by visiting http://www.aboutads.info.

5. Transfer of Information

Your information may be transferred to, and maintained on, servers and databases located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as your jurisdiction. Please be advised that we may transfer your information to and from any state, province, country or other governmental jurisdiction and process it in the United States or elsewhere. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to any such transfer.

6. Children

We do not intend, and the Web Site is not designed, to collect personal information from children under the age of 13. If you are under 13 years old, you should not register for our services or otherwise provide information on our Web Site and should ask your parent to do so for you.

7. Information Security and Notification

We use reasonable measures to maintain the security of your Registration Information. However, because no data transmission is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the information you send to us or the security of our servers, networks or databases, and by using the Web Site you agree to assume all risk in connection with the information sent to us or collected by us when you access, visit and/or use the Web Site, including, without limitation, your personally identifiable information or other Registration Information, and we are not responsible for any loss of such information or the consequences thereof.

Any information that is not personally identifiable information but is publicly displayed on the Web Site (such as user name and photos) might appear in the results of searches conducted on Internet search engines depending upon the search engine's indexing practices.

Moreover, if you elect to store information, such as your personally identifiable information or other Registration Information, where others may access it, we are not responsible for any loss of such information or the consequences thereof. If you lose a computer, mobile or other device, or it is stolen, that contains your personally identifiable information or other Registration Information, it is up to you to take all the steps necessary to protect yourself.

We use reasonable security measures to store and maintain personally identifying information so as to protect it from loss, misuse, alteration or destruction by unauthorized parties while it is under our control. We use secure socket layer ("SSL") encryption when transmitting certain kinds of information, such as payment information, over the Internet. In the unlikely event that we believe that the security of your information in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may notify you via your computer, mobile or other device.

8. Correcting/Updating Personal Information

We give you the opportunity to opt-out of receiving commercial e-mail from us by following the opt-out instructions provided in the message. Even if you opt-out in this manner, however, you will still receive account-related messages from us. To get placed on our "DO NOT E-MAIL" list, send a request to support@velvetaroma.com. If your e-mail address is added to the "DO NOT E-MAIL" list, you will not receive any newsletters or other opt-in e-mail messages. Please note, however, that your e-mail address being placed on the "DO NOT E-MAIL" list does not prevent you from receiving "send-to-a-friend" e-mail messages, or email messages from third parties from which you requested information, products, or services from during or immediately after registration. To opt-out from messages from these third parties, or from any other communications that you receive directly from third parties, you must contact them directly in order to opt-out.

9. Contact Us

If you have any questions or comments about this Privacy Policy, the privacy practices of this Web Site, or your dealings with Velvet Aroma, please contact us at support@velvetaroma.com or use the following address: Velvet Aroma, 930 Tahoe Blvd #802-344, Incline Village NV 89451 USA.